Plantorium Privacy Policy

Welcome to Plantorium. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, WhatsApp catalogue, social media platforms, or any of our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Phone number
Email address
Delivery address
Payment-related details (processed securely via third-party providers)

b. Non-Personal Information

Browser type
Device information
IP address
Pages visited and interaction data

2. How We Use Your Information

The information we collect is used to:

Process and fulfill orders
Communicate order updates and customer support responses
Improve our products, services, and customer experience
Send promotional messages, offers, or updates (only with your consent)
Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, rent, or trade your personal information. Your data may be shared only with:

Delivery and logistics partners for order fulfillment
Payment gateway providers for secure transactions
Legal authorities if required by law

All third parties are required to maintain the confidentiality and security of your information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or updates to your information
Request deletion of your personal data, subject to legal obligations
Opt out of promotional communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our platforms may contain links to third-party websites or services. Plantorium is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.

8. Children’s Privacy

Plantorium does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Plantorium
📞 Phone: 9895329432
📧 Email: plantoriumkochi@gmail.com

By using our website, WhatsApp catalogue, or services, you agree to the terms outlined in this Privacy Policy.