Plantorium Terms And Conditions

Terms and Conditions

Welcome to Plantorium. These Terms and Conditions govern your access to and use of our website, WhatsApp catalogue, social media platforms, and services. By browsing, ordering, or using any of our services, you agree to comply with and be bound by these terms. Please read them carefully.

1. About Plantorium

Plantorium is a retail brand offering curated products including plants, beauty & care items, and related lifestyle products through our website and WhatsApp catalogue.

Contact Details:
📞 Phone: 9895329432
📧 Email: plantoriumkochi@gmail.com

2. Eligibility

By using our services, you confirm that:

You are at least 18 years of age or using the services under parental/guardian supervision.
The information you provide is accurate, complete, and up to date.

3. Products and Services

All product descriptions, images, prices, and availability are subject to change without prior notice.
Product images are for representation purposes only; actual products may slightly vary in color, size, or appearance.
We reserve the right to limit quantities or discontinue any product at any time.

4. Pricing and Payments

All prices are displayed in Indian Rupees (INR) unless stated otherwise.
Payments must be completed through the approved payment methods provided.
Plantorium is not responsible for payment failures caused by third-party payment gateways or banks.

5. Orders and Confirmation

Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order.
Order confirmation will be shared via WhatsApp, email, or phone.
In case of order cancellation, eligible refunds will be processed as per our Refund Policy.

6. Shipping and Delivery

Delivery timelines are estimates and may vary due to location, availability, weather conditions, or unforeseen circumstances.
Plantorium is not liable for delays caused by courier partners or external factors.
Customers are responsible for providing accurate delivery details.

7. Returns, Refunds, and Cancellations

Returns and refunds are governed by our Refund & Return Policy.
Certain items such as plants, personal care products, or perishable goods may not be eligible for return.
Cancellation requests must be raised within the specified time mentioned in the policy.

8. Use of Website and Content

All content including logos, images, text, graphics, and designs are the intellectual property of Plantorium.
You may not copy, reproduce, distribute, or exploit any content without prior written consent.
Misuse of the website or catalogue for unlawful activities is strictly prohibited.

9. User Conduct

You agree not to:

Provide false or misleading information
Attempt unauthorized access to our systems
Engage in abusive, fraudulent, or harmful activities
Violate any applicable laws or regulations

10. Limitation of Liability

Plantorium shall not be liable for:

Any indirect, incidental, or consequential damages
Allergic reactions, misuse, or improper handling of products
Losses resulting from delays, service interruptions, or technical issues

Use products as per instructions provided.

11. Indemnification

You agree to indemnify and hold Plantorium harmless from any claims, losses, damages, or expenses arising from your violation of these Terms and Conditions or misuse of our services.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Kerala.

13. Changes to Terms and Conditions

Plantorium reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.

14. Contact Us

For any questions regarding these Terms and Conditions, please contact us:

Plantorium
📞 Phone: 9895329432
📧 Email: plantoriumkochi@gmail.com

By using our website, WhatsApp catalogue, or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.